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.................................................4 Getting Your Initial Statement ...................................................4 Checking Account Features ..................................................................4 Withdrawing Cash From The Branch .....................4 Making Phone and Email Payments For Services ................6 Other Account Features .....................................................................................7 Account Features You Never Miss ....................................................................8 A Complete Guide To Opening a New Checking Account .........................8 Checking Account Options ..........................................................................9 Mobile Checking Account ..........................................................................9 Other Account Options ..................................................................................9 A Bank That Will Help ...................................................9 Closing your Account ......................................................................9 Account Transfer ......................................................................9 Managing Your Account .................................................................10 Facing A Refund Problem ............................................................11 The FDIC Office Of Protection And Investments (OIL) ......................................................................14 Refunds .................................................................................................................................14 Account Service And Collection Options That Are Easy To Follow .....................14 Checking In And Out ............................................................15 Making A Payment With A Credit Card ..................15 Debit Card In And Out .................................................................16 Your Financial Freedom ..............................................................16 Banking When You Want ..................................................16 How Banking Works In Your Community .............................16 Frequently Asked Questions About Banking .......................................................17 Our Financial Center ...............................................................17 Frequently Asked Questions About the Federal Deposit Insurance Corporation ..........17 What We Have To Offer You .................................................18 Fees We Will Charge You For A New Checking Account. You'll notice that there is an initial deposit as part of the fee for your new account. It is designed to be easy for you to understand and manage. You will receive a receipt that includes your account initiation, transfer fee, and other fees. We'll provide you a statement when your account begins operating. If you want to view your statement online or by phone, we'll tell you when you are due. With a checking account you can make up to eight personal monthly, cash withdrawals at an ATM. We will only provide services for new customers, and our hours of operation are 8:00 a.m. to 4:00 p.m., Monday through Friday; however, our hours may change during normal business hours. Your account is open for no more than 60 days from the date it is opened. If your account has been inactive for 120 consecutive days, you have 60 days to make a withdrawal at your preferred ATM. We may terminate your account at any time without notice. You are welcome to visit our office at 624 East Main Street, P.O.